A safe holiday – starting with your booking

We look forward to seeing you once you can travel to Denmark again. Our main priority is to give you a safe holiday, where all you need to think about is enjoying your holiday and spending time together. Below you will find information on the procedure when you book a stay and when you arrive at Lalandia – including COVID-19 vaccination certificates and tests. This page will be regularly updated.

14. juni 2021

On your way to Lalandia
Read all about arrival, departure and COVID-19 vaccination certificates and tests here:

Billund | Rødby

Book safely
When you book a stay, you are protected in the event of Lalandia or the Aquadome being forced to close – and if you are prevented from travelling to Denmark due to the border closing or needing to quarantine. Included in the price is a free Security Package that allows you to cancel or rebook for DKK 0!

Safe surroundings
During your holiday you stay in your own holiday home, in green surroundings with lots of space. Here you can enjoy the great holiday home atmosphere and spend time with your family. At the Lalandia Centre in both Rødby and Billund, there are, including the Aquadome, more than 25,000 square metres to enjoy, so there is plenty of room for everyone to have a safe holiday experience.

We’ll take good care of you
We are following all the latest developments in relation to COVID-19 and are complying with all the guidelines and recommendations from the authorities. A number of measures will be in place to ensure a safe visit for all – including that all guests aged 15 and above will need to show a COVID-19 vaccination certificate or test on arrival.

Book safely during COVID-19 – you’re protected in the event of a lockdown
If you book a stay right now, you’ll get a free Security Package included in the price. Normal price: 33 Euro. With the Security Package, you can, at no extra cost and for whatever reason, change or cancel your stay – right up until 15 days before your arrival. It also covers you for sickness before and during your stay. Remember to select the Security Package when you book your stay.

Read more about the Security Package here:
Billund | Rødby

In the event that the whole of Lalandia or the Aquadome is forced to close – or if you are prevented from travelling to Denmark due to the border closing or needing to quarantine, your holiday stay will be safe. If any of the above events occur, you can use the Security Package or choose one of three options:

  1. Continue with your stay as planned and get a voucher worth 30% of the sum you paid for your stay.

  2. Change the date of your booking.

  3. Get a voucher for a new stay. The voucher is valid for 3 years. You will not have to pay any additional fees.

If you have a stay booked at Lalandia during the period affected by the closure, we will contact you directly by e-mail. Call our booking department on tel. +45 5461 0500 if you have not received the expected information from us. We are available weekdays between 09.00 and 17.00 and between 10.00 and 16.00 at weekends and on public holidays. You may have to wait to speak to someone.

COVID-19 vaccination certificates and tests
Remember to bring a COVID-19 vaccination certificate or test less than 72 hours old for everyone over the age of 15. You must present a COVID-19 vaccination certificate or test on arrival along with ID.

After we have checked your COVID-19 vaccination certificate or test, each guest over the age of 15 will be given a coloured wristband, with the colour indicating the day on which the test was conducted. If you use the Coronapas app, you must show your coronapas and will receive a new bracelet every day.

Anyone with a valid wristband can use the fast-track entrance to the centre.

Read all about arrival and departure, as well as showing your COVID-19 vaccination certificate or test:

Billund | Rødby

It is important that you make sure you have a valid COVID-19 vaccination certificate or test throughout your stay at Lalandia. There are test centres close to Lalandia in Rødby and Lalandia in Billund. If you need a new wristband during your stay, you can get one from the Service Centre or at the main entrance on presentation of a new test. See useful links at the bottom of the page.

Guests with a COVID-19 vaccination certificate will be given a wristband with the colour that corresponds to having been tested on their arrival day. You must renew your wristband if your stay is longer than the validity period of the wristband. Wristbands can be renewed at the Service Centre or at the main entrance. If you use the Coronapas app, you must show your coronapas and will receive a new bracelet every day.

Exemptions from showing a COVID-19 test at Lalandia:

  • Children under 15.

  • Persons who for medical reasons should not have a COVID-19 test.

  • Persons who due to a physical or mental disability should not have a COVID-19 test.

It is the responsibility of guests to ensure that they have a COVID-19 vaccination certificate or test that is less than 72 hours old for all guests aged 15 or above throughout their stay at Lalandia.

It is not a requirement to have a valid COVID-19 vaccination certificate or test to stay in our holiday homes. However, it will not be possible to access Lalandia without a COVID-19 vaccination certificate or a negative COVID-19 test that is less than 72 hours old.

Measures for your safety
It must be safe and secure for both guests and employees to be inside the Lalandia Centre. We have put a number of measures in place to ensure a safe experience for all.

  • Guests aged 15 or above must produce a valid COVID-19 vaccination certificate or test.

  • As you walk around Lalandia you will see distance markings, signs and messages to help you to be considerate and keep your distance from other guests.

  • Our staff will follow the Danish Health Authority’s guidelines and recommendations and can provide information and help if you have any worries or questions.

  • We have installed plexiglass screens in the appropriate locations to help guests and employees maintain a safe distance.

  • You will see hand sanitiser stations clearly located around the Lalandia Centre at a height that means even children can easily use them.

  • For all activities, shops, restaurants and other areas there will be signs stating how many people are permitted in the area. The number is determined based on the current guidelines.

  • Cleaning will be an especially high priority and we take great care to ensure that contact points are regularly sanitised throughout the day.

  • Monky Tonky Land will be cleaned several times a day.

  • We recommend our guests download the Smittestop app.

Specific information for the Lalandia Aquadome
If you stay the recommended distance apart in the Aquadome, the chlorine minimises the risk of infection, so you can swim safely. We have also put a number of measures in place to ensure a safe bathing experience for all.

  • There will be signs in the Aquadome indicating the maximum number of people permitted in the pools, spa pools, etc. The numbers are determined based on the current guidelines.

  • The opening hours in the Aquadome will be extended on busy days so that guests can be spread out throughout the day and there is plenty of room for everyone. Guests therefore will not need to book a time for the waterpark.

Restaurants and take-away
Remember you will need a COVID-19 vaccination certificate or test to visit one of our restaurants. This also applies when picking up take-away food.

  • A safe holiday
  • Many preventive measures
  • Look out for one another

Take care of one another
Follow the Danish Health Authority’s guidelines and look after yourself and other guests at Lalandia – this helps to ensure that everyone, yourself included, can enjoy a fun, safe holiday.

  • Stay at home under the covers if you are ill or have symptoms of coronavirus.

  • Remember to bring a valid COVID-19 vaccination certificate or test and ID for everyone aged 15 and above.

  • Please be aware that you must wear a face mask or visor when moving round the centre (from 12 years of age and above).

  • Keep your distance and show respect for others.

  • Avoid handshakes, kisses on the cheek and hugs.

  • Follow any instructions from our staff, on signs and the distance markers in the centre.

  • Wash your hands frequently or use hand sanitiser.

  • Cough or sneeze into your arm.

  • We recommend our guests download the Smittestop app.

  • A safe holiday
  • A safe holiday

Travel information
There are different rules for entry into Denmark, depending on where you live. Be aware that the age limit for test requirements and rules for how long a COVID-19 test is valid may be different for entry into Denmark from those valid for Lalandia. See the current information from the Danish authorities here.

Specific hygiene considerations
For hygiene reasons, there may be limited access to some facilities during your stay. There may be areas at Lalandia that need to be closed temporarily for cleaning purposes, or areas that will be closed throughout your stay. This does not entitle you to a refund for all or parts of your stay at Lalandia.

Useful links
Information on arrival and showing COVID-19 vaccination certificates and tests at Lalandia in Billund
Information on arrival and departure and showing COVID-19 vaccination certificates and tests at Lalandia in Rødby
Information for travellers to Denmark (English)
Information for travellers to Denmark (Danish)
Map of COVID-19 test centres (English)

Test centre near Lalandia in Rødby
Test type: Rapid test
Address: Rødby Færgestationsvej 8, 4970 Rødby
Opening hours: Seven days a week 00.00-23.59 (subject to change – see coronasmitte.dk)

Test type: Rapid test
Address: Østergade 58D,, 4970 Rødby
Opening hours: Seven days a week 09:00 - 19:00 (subject to change – see coronasmitte.dk)

Test centres near Lalandia in Billund
Test type: Rapid test
Address: LEGOLAND Castle Hotel, Åstvej 20, 7190 Billund
Opening hours: Seven days a week 09.30-17.30 (subject to change – see coronasmitte.dk)

Test type: Rapid test and PCR test
Address: Billund Lufthavn, Passagerterminalen 10, 7190 Billund
Opening hours: Seven days a week 08.00-20.00 (subject to change – see coronasmitte.dk)

Do you have any questions?
If you have any questions, please contact us at lalandia@lalandia.dk or call us on +45 5461 0500 so that we can help you. We are available weekdays between 09.00 and 17.00 and between 10.00 and 16.00 at weekends and on public holidays. You may have to wait to speak to someone.