Forgotten items

If you have left something behind at Lalandia, we will help you look for it. Complete the contact form with a clear description of the item. We will register it as missing and start looking for it straight away. You will receive a reply as soon as possible and no later than five working days after submitting your enquiry.

PLEASE NOTE: If someone else pays the shipping fee, please remember to include the payer’s name. This will help us identify the payment and send your items to you.

Shipping fee

Please note a shipping fee of DKK 200 is payable for shipping lost property if the lost items are found. This fee covers the costs of personnel, packaging, transport to the post office and dispatch. Shipments to addresses outside the EU will be subject to customs charges.

Pay here (Rødby)

Pay here (Billund)

Pay here (Søndervig)

Start report

It is easy to report lost property. Fill in the contact form and tell us when and where you lost your property, and remember to include a description of the lost item.

We keep lost property for 3 weeks

Lost property is saved for 3 weeks, after which we donate it to charity. Valuables will be collected by the police lost property office.

  • Does the cardboard box look used

Does the cardboard box look used?

We are sending lost property back in recycled packaging whenever possible. For that reason, you may receive a cardboard box that no longer looks new.

Please note that Lalandia accepts no responsibility for lost property.