Lost property

If you have left something behind at Lalandia, we will be happy to help you look for your lost belongings. Please fill in the contact form with a detailed description of the missing items, and we will start searching for them straight away. You will receive a reply as soon as possible and no later than five working days after submitting your enquiry.

We do our very best to reunite lost property with its owners. However, we cannot guarantee that lost belongings will be found, and we cannot accept liability for items left behind at Lalandia.

Lost property that has not been reported missing within 30 days will be donated to charity shops. Valuables will be handed over to the police lost property office.

Shipping fee

Please note a shipping fee of DKK 200 is payable for shipping lost property if the lost items are found. This fee covers the costs of personnel, packaging, transport to the post office and dispatch. Shipments to addresses outside the EU will be subject to customs charges.

Pay here (Rødby)

Pay here (Billund)

Pay here (Søndervig)

Start report

It is easy to report lost property. Fill in the contact form and tell us when and where you lost your property, and remember to include a description of the lost item.

We keep lost property for 3 weeks

Lost property is saved for 3 weeks, after which we donate it to charity. Valuables will be collected by the police lost property office.

  • Does the cardboard box look used

Does the cardboard box look used?

We are sending lost property back in recycled packaging whenever possible. For that reason, you may receive a cardboard box that no longer looks new.

Please note that Lalandia accepts no responsibility for lost property.