Book safely during Covid-19
Your holiday is protected against any possible forced closure of the whole of Lalandia or the Aquadome, or the border closing. You will receive a voucher for a new stay, valid for three years, free of charge. Read more.

Lost property

If you’ve left something behind at Lalandia, we are, of course, happy to help. Send us an e-mail with a clear description of the item you have lost and we will start looking for it immediately. You will receive a response as soon as possible, and no later than five working days after we receive your enquiry.

Shipping fee

Please note a shipping fee of DKK 200 is payable for shipping lost property. This fee covers the costs of personnel, packaging, transport to the post office and dispatch.

Pay here (Rødby)

Pay here (Billund)

Start your search

Send an e-mail containing the following information: Name, telephone number, when and where you lost the item, and a clear description of the item. Send the e-mail to:

Lalandia in Rødby: reception@lalandia.dk
Lalandia in Billund: glemte_sager@lalandia.dk

We keep lost property for 3 weeks

Lost property is saved for 3 weeks, after which we donate it to charity. Valuables will be collected by the police lost property office.

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