Shipping fee
Please note a shipping fee of DKK 200 is payable for shipping lost property. This fee covers the costs of personnel, packaging, transport to the post office and dispatch.
Book safely during Covid-19
Your holiday is protected against any possible forced closure of the whole of Lalandia or the Aquadome, or the border closing. You will receive a voucher for a new stay, valid for three years, free of charge. Read more.
Please note a shipping fee of DKK 200 is payable for shipping lost property. This fee covers the costs of personnel, packaging, transport to the post office and dispatch.
Send an e-mail containing the following information: Name, telephone number, when and where you lost the item, and a clear description of the item. Send the e-mail to:
Lalandia in Rødby: reception@lalandia.dk
Lalandia in Billund: glemte_sager@lalandia.dk
Lost property is saved for 3 weeks, after which we donate it to charity. Valuables will be collected by the police lost property office.